The Austin Block Way.
Our passion is to bring your outdoor vision to life. How do we do it? Here are some Frequently Asked Questions to give you some insight.
WHY AUSTIN BLOCK COMPANY?
Only the highest quality natural materials are used. Through equality and commitment, we help turn your dreams into a reality.
Austin Block Company didn't build itself – our dedicated team is persistent in providing superior product and an unrivaled customer service experience.
We believe our success is directly linked to yours. Ultimately, we want to help you see your vision fully realized.
WHY MAKE AN OUTDOOR LIVING INVESTMENT?
Outdoor living improvements often offer a better return on investment than under-beam construction. But not only will you add curb appeal, functionality and value, you’ll improve the quality of the time you and your family spend in your outdoor spaces.
WHAT IS THE GENERAL TIMEFRAME FOR AN OUTDOOR LIVING PROJECT?
Every project is unique. Timing depends on many factors like accessibility to the space, site conditions, complexity of the project, and permitting needs. And of course, Mother Nature is always a factor. A qualified representative can walk you through the timeframe required for your specific project. To get a general idea, visit our Budget & Timeline page.
WHEN CAN I EXPECT A CALL BACK FROM AUSTIN BLOCK COMPANY?
An Austin Block Company Representative will reach out to you within 24 Hours.
WHEN CAN I EXPECT MY SHIPPMENT TO SHOW UP?
An 18 wheeler is a large means of transportation that requires a specialty license to operate. The 18 wheeler also cannot make normal turns as well as traverse steep inclines/declines. The 18 wheeler requires 250ft to slow down from 60mph to 0, making stop lights and stop signs a hinderance. The time frame for an 18 Wheeler or Heavy freight truck all depends on the traffic, traffic signals, and terrain as well as the transportation market. Different times of the year can affect this, different types of weather, or even a pandemic like what we have experienced within 2020. There are some cases where DPS may stop a truck to check the driver, the equipment, and also weight of the load they are carrying. This can drastically increase the transportation time from point A to point B. If you have any questions regarding your shipment, please feel free to give us a call at 833-400-9255.
WHAT LOGISTICAL TASKS SHOULD I DO BEFORE BREAKING GROUND?
Acquire any permits required by your town and/or homeowners association.
If you have pets that use the space, plan an alternative play and potty area.
Contact your neighbors as a courtesy to help avoid grievances during construction.